Privacy Policy
This policy explains what we collect through this website and what we do with it.
What we collect
When you submit a service request or contact form, we collect the details you enter: your name, phone number, email address, service address, postal code, the type of property and work, your contact and timing preferences, and any message you write.
Why we collect it
We use this information to respond to your request, schedule work, prepare quotes and keep a record of the service history at your property. If you tick the optional marketing consent box, we may also send occasional maintenance reminders or information about rebate programs. You can ask us to stop at any time.
Who can see it
Form submissions are stored in our website database and are accessible to Quality Air Care staff who handle scheduling and service. We do not sell your information. We share it with third parties only where it is needed to complete the work you asked for, or where the law requires it.
Website analytics
This site can be configured with website analytics and advertising measurement tools. When those are active they record general usage information such as pages viewed and actions taken. Analytics identifiers are configurable by the site owner and are listed in the site configuration.
Keeping information
We keep service records for as long as we need them for warranty, servicing and business record purposes. You can ask us what we hold about you, request a correction, or ask us to delete information we are not required to keep.
Contact us about privacy
Reach us at 250-862-9063 or info@qualityaircare.ca, or write to 184 - 1855 Kirschner Road, Kelowna, BC V1Y 4N7.
PLACEHOLDER: Quality Air Care to review this policy and confirm retention periods and any third party processors before publishing.